One of the issues teachers regularly discuss are students who are non-compliant in the classroom. These students have a tremendous impact on classroom dynamics and outcomes for other students and can be frustrating for all the people involved. So what do we do? The biggest impact that teachers can have with students who are non-compliant typically occur when a relationship has been developed between the teacher and the student. This however can take many months if not years to develop. Here are a few tips from Vanderbilt University to apply to your classroom management policies:
Tip Sheet: Compliance Strategies
Rationale
The use
of positive behavior supports (PBS) is mandated by federal law (IDEA, 2004).
Within PBS, there are three tiers of support with corresponding goals and
activities:
(Lewis
& Sugai, 1999)
o
Tier 1 -
Prevent academic and behavior problems: school wide academic & behavior
interventions;
o
Tier 2 -
Prevent the development of more serious problems and improve problem behavior:
target interventions for students not responding to Tier 1;
o
Tier 3 -
Decrease impact of antisocial behavior on a student’s daily functioning:
develop individualized intervention to meet the unique needs of student.
Using
effective compliance strategies can facilitate the goals at all three tiers of
PBS, especially at Tiers 1 and 2.
Give Effective Commands
Definition of Noncompliance: There are four types of
noncompliance (Walker et al., 2004)
·
Passive noncompliance: student
simply does not to perform requested behavior but is not overtly noncompliant
(simply ignores directive – not angry or hostile).
·
Simple refusal: student acknowledge the direction but indicates via words or gestures that he/she
does not intend to comply – not angry unless command persists or there are
adult attempts to force the issues.
·
Direct defiance: student displays hostility, anger, overt resistance and attempts to intimidate.
·
Negotiation: student attempts to
bargain, compromise; proposes alternative solutions.
By
addressing noncompliance at the early stage, teachers can prevent the
escalation of more serious behaviors.
Strategies (Walker et al., 2004)
·
Only
give as many commands as needed (decreased compliance occurs with increases in
the number of commands given)
·
Obtain
student attention and eye contact
·
Use more
“initiating: (or “start”) commands versus “terminating (or “stop”) commands
·
Deliver
one directive or command at a time – for tasks with multiple steps, give a
separate command for each step
·
Use
clear, concise, and specific language (“alpha” commands)
·
Allow
time for student to comply
·
Only
give the command two times – if not followed after second time, provide consequence
for noncompliance
·
Give
direction from a distance of three feet.
·
Use a
matter-of-fact and nonemotional tone of voice (do not yell, plead or threaten)
·
Reinforce
compliance!
Literature
to support the use of effective commands (Neef et al., 1983; Walker, 1995;
Walker, et al., 2004; Walker & Walker, 1991)
Use Precision Requests
Definition:
A method for delivering teacher directions to prompt compliance and
consistently follow up noncompliance (Jenson & Reavis, 1997).
Steps (Jenson, & Reavis, 1997)
1)
1st
request for compliance using “Please" and characteristics of effective commands
I use the technique of "thanking the student" rather than starting with the "Please" You have to find your own method that works for you.
2)
Wait 5 seconds
– if there is compliance: REINFORCE!
3)
Noncompliance:
Repeat request using signal words: You need to …”
4)
Compliance:
REINFORCE!
5)
Noncompliance:
mild preplanned negative consequence (e.g., loss of opportunity to earn token
for that time period)
Evidence: DeMartini-Scully et al., 2000; Kehle et al.,
2000; Mackay et al., 2001; Musser et al., 2001; Neville & Jenson, 1984
Note: Consider using Precision Requests in
combination with other strategies as part of a multicomponent intervention
(e.g., Kehle et al., 2000)
Engage in Active Supervision
Definition – “those behaviors displayed by supervisors
designed to encourage more appropriate student behavior and to discourage rule
violations" (Lewis, Sugai, & Colvin, 2000; p. 110)
Implementation (Lewis, et al., 2000)
·
Monitor
large, common areas (e.g., gym, hallway, playground)
·
Move and
interact with students
·
Scan:
correct inappropriate behavior and reinforce appropriate behavior
Evidence: Colvin et al., 1997; De Pry & Sugai, 2002; Lewis et al., 2000; Schuldheisz
& van der Mars, 2001
Offer Choices
Definition: Offering a student two or
more options and allowing student to independently select an options
·
Choice
can provide students an opportunity to have control over their environments
·
Choice
can be used to encourage and support appropriate behaviors and academic growth
in a variety of ways for students without disabilities and with high incidence
and severe disabilities:
o
Choice
of routine activity and steps within activity (Dibley & Lim, 1999)
o
Choice
of academic task (Dunlap et al., 1994)
o
Choice
of task sequence for students with EBD (Jolivette et al., 2001)
o
Choice
of math intervention for general education students (Carson & Eckert, 2003)
o
Choice
of task and reinforcement for students with severe disabilities (Cosden et al.,
1995)
·
Also see
Morgan (2006) for classroom application.
Evidence: see above
Use High Probability Request
Sequence (HPRS)
Definition (Oliver & Skinner, 2003):
·
The
presentation of a series of directions that a student is likely to perform (i.e., high-p command) delivered immediately
before a request that a student is less likely to perform (i.e., low-p command)
o
“High-p”
teacher commands = 80% or better
compliance
o
“Low-p”
teacher commands = 40-50% or less
·
Using a series of
high-p requests to build behavioral momentum in order to increase the
probability of compliance with the low-p request
·
The high
probability request sequence establishes a learning history
Steps (Davis,
1995)
1) Deliver a series of three to five high-p commands
at a rapid pace
2) Provide praise for each performance of the high-p
command
3) Deliver a low-p command
4)
Provide praise
for the performance of the low-p request
Example: A teacher can ask a student to give me five, touch your nose, clap your hands
(high-p commands) just before directing the student to get out her textbook
(low-p command).
Evidence:
Demonstrated effectiveness across academic
settings (inclusion and special education classrooms) and across different disabilities,
including students with severe disabilities as well as young children without
disabilities (e.g., Lee, 2005; Davis et al., 1993; Davis & Brady, 1994;
Davis & Reichle, 1996; Jung et al., 2008; Wehby & Hollahan, 2000).
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